Privacy Policy
Ecom Growth Partnership - Privacy Policy Last Updated: 18/12/2025
1. Introduction
Ecom Growth Partnership ("we," "us," or "our") is the Data Controller for the personal information we collect through [Website URL] (the "Site"). This policy explains how we handle your data in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect and Why
We collect and process the following information:
- Contact Data: Name, email, phone number, and company name when you fill out forms.
- Technical Data: IP address, browser type, and usage patterns via cookies.
- Correspondence: Records of your communications with us.
3. Lawful Basis for Processing
Under the UK GDPR, we rely on the following legal bases to use your information:
- Contract: To provide services you have requested (e.g., a consultation).
- Legitimate Interests: To improve our website, respond to enquiries, and grow our business through marketing (where you haven't opted out).
- Consent: Where you have explicitly signed up for our newsletter.
- Legal Obligation: To comply with UK tax or regulatory laws.
4. How Long We Keep Your Data
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for.
- Enquiry Data: Kept for 1 year after our last contact.
- Client Data: Kept for 5 years after the end of the contract for tax and legal purposes.
5. Sharing Your Information
We do not sell your data. We share it only with:
- Service Providers: GoHighlevel, Google, and META.
- International Transfers: If we use providers outside the UK (e.g., US-based tools like GoHighLevel or Google), we ensure "standard contractual clauses" or adequacy regulations are in place to protect your data.
6. Your Data Protection Rights
Under UK law, you have the following rights:
- Access: You can ask for copies of your personal data.
- Rectification: You can ask us to correct inaccurate information.
- Erasure: You can ask us to delete your data in certain circumstances.
- Object: You can object to our processing (especially for marketing).
- Portability: You can ask us to transfer your data to another organisation.
7. Cookies
Our site uses cookies to distinguish you from other users. You can manage your preferences through our Cookie Banner. For full details, see our [Link to Cookie Policy].
8. How to Complain
If you have concerns, please contact us at [email protected] first. If you remain unhappy, you have the right to complain to the Information Commissioner’s Office (ICO). ICO Website: https://www.ico.org.uk
9. Contact Details
Name: Ecom Growth Partnership
Address: 18 Sedgefield Close, Sonning Common, Reading RG4 9TS
Email: [email protected]
